Saturday, May 8, 2010

QVC States Returned Cosmetics are Tossed Out, Not Re-Sold

I tried to warn the Q that the "reselling used cosmetics" story was going viral. Read Queen Bea's warning here. It's not hard to figure out that when Perez Hilton is covering the story, you're in trouble!

Lo and behold, what story turned up on Huffington Post? Yeah, you know the one.

Finally, QVC has posted a short response on their community blogs:
I'd like to take an opportunity to comment and provide clear guidance related to recent postings in the QVC community about what happens when customers return cosmetics to QVC. I want to offer you some assurance that the practice and policy we follow is this: cosmetics returned to QVC are disposed and are not returned to stock.

Please know that if you ever feel you've received a cosmetics item from QVC that appears to have been opened or used, you can just call and report it to our Customer Services team at 1.800.367.9444. We'll promptly help you return the item for a full refund.

You gotta nip this stuff in the bud before it grows out of control!


  1. Thanks for sharing this information. Yes, it's not good if it's out of control because consumers are the ones who are affected directly.

  2. who was the vendor Jane Treacy told to "shut up"?

  3. hi, i am james miller.your information is very informative .thanx

  4. I would like to convey my admiration for your generosity in support of men and women that have the need for help with this particular concern. Your special dedication to getting the message all over had been wonderfully productive and have all the time made professionals much like me to attain their dreams. Your own invaluable tutorial means a great deal to me and additionally to my office workers. Thank you; from everyone of us.


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