Wednesday, January 7, 2009
My son isn't feeling well today, so I've been a little remiss in my blogging duties. *sorry* But, it has given me some much-needed time to mull over the whole Bob thing. I've read your comments and emails (y'all don't like to beat around the bush!) and looked through the message boards (before the posts are quickly poofed, of course). Suffice it to say, there is no clear consensus of opinion.
So why is everyone so interested? Why does it matter if Bob suddenly disappears in a cloud of controversy with nary a goodbye cheesecake from Juniors or even a stinking plate of celebratory crab cakes? Well, maybe not the crab cakes ... but you get the idea.
I think I finally know.
Not respect for the host or the management, but respect for us, the loyal viewers and customers who keep them in business. A simple explanation, a little warning, and a decent sendoff is the very least that they can do for us. I realize that sometimes circumstances won't always allow for this, but it seems to be the trend now to ditch hosts like a used Kleenex.
What separates home shopping channels from all other retail outlets--brick-and-mortar like Wal-Mart or online like Amazon--is the entertainment and community they provide. Sure, the hosts are just glorified salespeople, but we get to know their on-air personalities, we become accustomed to seeing them--to the point of being annoyed by their quirks, and we are naturally curious about what goes on behind-the-scenes.
So whether you were an avid "In the Kitchen with Bob" fan or you snidely called him Bob Boringsox on the message boards ... and no matter what you believe the circumstances of his departure really were, you deserved better.
If they want to attract new customers and keep the old loyal base, they need to learn a little respect.
I will now climb down from my soap box and hand things over to an expert in the area of repect. Preach on, Aretha!