Philosophy's Purity Made Simple is one of the products that made the Philosophy brand what it is today. It's up there with Hope in a Jar, which was so famously made famous by being one of Oprah's Favorite Things.
Over the last few months, many customers have noticed that the product seemed different: thicker, runnier, smelly, and drying. Do the noticeable changes have anything to do with that fact that founder and on-air spokesperson, Cristina Carlino, sold the company to the Carlyle Group last year? Isn't that what usually happens when beauty companies get bought out? (I'm looking right at you, Tova!)
A very helpful poster on the QVC message boards emailed Philosophy about the problem and got a very long and rather confusing response from customer service detailing multiple mismatched ingredient labels, viscosity, and (new and improved) surfactants--all while trying to be very reassuring that nothing has actually changed. Read it for yourself here--just be sure to strap yourself in first because your head is gonna spin!
Heed the warning of Tova, corporate suits at the Carlyle Group--do NOT screw around with the formulas! It's called Purity Made Simple, not Purity Made as Clear as Mud!
On a side note, although I haven't seen it on the Q (could have been there and sold out quickly though), the new Hope in a Jar with SPF 20 sunscreen is available on Amazon.
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