According to Knoxville television station, WBIR, Jewelry Television reached a preliminary class-action settlement with customers who claimed to received chemically altered gemstones instead of the all natural stones that were described on air.
The controversy over the andesine labradorite stones has been going on for some time now. You can read what I had to say about it here.
Although JTV admits no wrongdoing, the thousands of customers who bought the stones in question can get "cash refunds, store credit, or a combination of the two." Jewelry Television also has to better train their employees to avoid this from ever happening again.
Even though the settlement could cost the retailer several million dollars, Knoxville attorney, Greg Coleman, said that it was not their intent to put Jewelry Television out of business. "We realize they are a valuable employer in Knoxville but at the same time we have to be fair to the customers and the class."
If you think that you bought one of the gemstones and need to find out if you are eligible to take part in the class action settlement, contact Gary Coleman at 865-247-0080.
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You only got a partial refund.
ReplyDeleteWow I have several pieces!!!
ReplyDeleteI never heard about these lawsuits on red andasine and yellow labradorite. I have a lot of the yellow, many over 10 carats, some 18 & 20 carats. Some red andasine as well. Probably too late for me to be able to get any help .
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